Refund policy
Return and Refund Policy
Last updated: October 19, 2026
Wrong fit? Changed your mind? Yeah, no problem.
We offer free returns and exchanges on eligible items within 30 calendar days after delivery. No restocking fees. No awkward conversation required.
Return eligibility
To qualify for a change-of-mind return or exchange:
- Contact us within 30 calendar days of receiving your item.
- Items must be unworn, unwashed, unaltered, and in their original condition.
- Original tags must be attached if supplied.
- Provide your order number or another proof of purchase.
Trying something on indoors is fine. Wearing it to the bonfire first is a different situation.
These conditions do not limit your rights regarding damaged, defective, or incorrectly supplied items.
How to start a return or exchange
Email yeahnoxo@gmail.com with:
- Your order number.
- The item you want to return or exchange.
- Whether you prefer a refund or an exchange.
- Your preferred replacement size or color, if applicable.
We’ll provide a prepaid return label or another approved return method at no cost to you, along with the correct return address.
Contact us before mailing anything. The address on your original package may belong to a fulfillment partner and may not be the correct return address.
Keep your return tracking or drop-off receipt. We cannot reimburse postage you purchase yourself unless we agreed to it first.
Free exchanges
Same-price exchanges are free and subject to availability. We cover the approved return shipping and the shipping cost of sending your replacement.
If your replacement costs more, we’ll confirm the price difference before proceeding. If it costs less, we’ll refund the difference.
If your preferred item is unavailable, you can choose an available alternative or a refund. We’ll confirm replacement timing when arranging your exchange.
Refunds
Once your return arrives, we’ll inspect it and email you the outcome. For an eligible return, we’ll initiate your refund to the original payment method within 10 business days of receiving the item.
Your bank or payment provider may need additional time to post the credit.
Refunds include the returned item’s purchase price and applicable refundable taxes. Original outbound shipping charges are not refunded for change-of-mind returns, except where required by law.
If we sent a damaged, defective, or incorrect item, we will cover the necessary shipping costs and provide an appropriate replacement or refund, including original shipping charges attributable to the affected item.
Damaged, defective, or incorrect items
That’s on us to put right.
Email yeahnoxo@gmail.com as soon as you notice the issue. Include your order number, a description of the problem, and photos if available.
A defect discovered through normal use is not automatically excluded because the item has been worn or washed. Our 30-day voluntary return window does not limit rights provided by law.
Cancellations and order changes
Email us immediately if you need to cancel or change an order. We’ll help where possible, but processing or shipment may already have started.
If we cannot stop the order, eligible items can still be returned under this policy.